Sedgwick CMS
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viaOne Express for Providers | Provider FAQ  

Provider Q & A

  1. How is the web site accessed?
  2. What information is required to gain access to the secure web site?
  3. What if I forget the PIN?
  4. Where can I find assistance?

1. How is the web site accessed?
From the Sedgwick CMS homepage, select Provider Resources.

2. What information is required to gain access to the secure web site?
Providers will be asked to enter their nine digit Tax Identification Number (TIN). Initial registration will require the entry of a self-assigned four digit PIN number and an e-mail address. Only one PIN and one e-mail address should be provided for each Tax Identification Number. The PIN will be required for every consecutive login.

3. What if I forget the PIN?
Simply select the Forgot your PIN link on the login screen and enter the e-mail address used at registration. The original PIN will then be e-mailed to this address for continued use.

4. Where can I find assistance?
If you need assistance, or have comments about the web site, please Contact Us.

 
Web Site Privacy Policy - Our Web Site Privacy Policy describes the details of Sedgwick CMS information practices and procedures for personal information we collect at the sections of this web site to which the policy applies. We urge you to read our Web Site Privacy Policy.
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